No heat in the cabin, cold air only. B250e

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seventysix

Member
Joined
Nov 18, 2024
Messages
5
Location
Europe
Hello,

Please share your knowledge.

Everything was working fine in the evening. In the morning, I started the car as usual, set the heater to 21°C, and waited for warm air to come. A week later, I'm still waiting for that warm air!

Diagnostics haven't shown any faults with the PTC high-voltage heater, but they did show this fault: AC N22/7, water pump failure A30587. I haven't found any information related to Electric Drive with this fault—it seems like it's related to older ICE Mercs.

The coolant and all pipes remain cold, no matter how long I drive (outside temperature is around +1°C).

If anyone knows, please let me know:
  • Does this Merc have a PTC battery heater and a separate cabin heater located somewhere behind the dash/glovebox?
  • Does the PTC battery heater heat the left-side coolant, while the cabin heater heats the right-side coolant?
Where should I start? All 12V fuses are fine, and there are no faults on the dash or diagnostics (except the air conditioning fault, N22/7).

Thank you!
 

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